Knowledgebase

Can I pay my bill / invoice by check?
Payments by check will be accepted for clients who wish to prepay for annual hosting. To arrange...

Can I use American Express to pay my bill?
Yes you can, Duoware does accept American Express.

How can I cancel web hosting service?
As much as we hate to see a customer canceling their hosting account with Duoware Technology, the...

Website was suspended - how long does it take to reactivate?
If your website has been suspended due to non payment of an invoice, once your invoice has...

Why is my website suspended?
Website suspensions occur generally for one of two reasons; 1. Invoice was unpaid In the case...