Secure FTP, SFTP and FTPS

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These are two types of secure FTP.

SFTP is FTP using SSH.

SFTP is allowed on any server, and you can connect with PuTTY or WinSCP over port 2222 (port 22 for dedicated and VPS accounts).

Host: domain.com -or- server IP
Username: control panel user name
Password: control panel password
Port: 2222 -or- 22 (depends on type of hosting)

Note: This login requires your control panel user name and password. Other FTP logins you create will not suffice.

The SSH service, and therefore SFTP, is not available on Windows shared plans.

If you cannot connect, please contact Duoware at support@duoware.com to tell us.

FTPS is FTP over SSL or TLS.

FTPS is allowed on dedicated and VPS servers only. Please submit a ticket to support@duoware.com requesting "enable TLS for FTP".

Host: domain.com -or- server IP
Username: control panel user name
Password: control panel password
Port: 990

Note: This login requires your control panel user name and password. Other FTP logins you create will not suffice.

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